The Issue / Problem

We were appointed to replace a damaged high-level roof glass panel at an icon media centre in London. The glazing was positioned directly above a live reception area serving both the BBC and ITV, with an underground car park located beneath the working zone.

The damaged unit was a specialist double-glazed panel featuring an older dot matrix pattern and weighing just under 300kg. Strict limitations around ground loadings added further complexity. The key challenge was to complete the replacement safely and efficiently, while keeping the reception fully operational in this busy, high-profile environment.

Roof Glazing Replacement, London

The Outcome

The roof glass was successfully replaced over a single weekend with zero disruption to the busy reception below. Careful planning, early preparation and precise sequencing allowed the works to be completed safely, efficiently and fully within the agreed programme.

This project demonstrates how strong coordination, detailed planning, and collaborative working enable complex glazing replacements to be delivered seamlessly in live, high-profile environments – maintaining operational continuity while achieving technical precision.

Our Solution

A collaborative, multi-disciplinary approach was adopted to develop and deliver a safe, practical replacement strategy, including:

  • Close coordination with crane, scaffolding, MEWP and structural engineering specialists

  • Detailed structural assessments to confirm permissible ground-bearing pressures and approved lifting positions

  • Engagement of a specialist glass manufacturer to precisely replicate the original dot matrix pattern, ensuring a true like-for-like replacement

  • Carefully managed out-of-hours programming within a tightly controlled weekend schedule to minimise operational disruption

At a Glance

Overcoming Challenges

  • Full coordination with the site FM team to manage logistics and access arrangements

  • Comprehensive site inductions for all contractors prior to commencement

  • Installation of a 12-metre-high internal scaffold crash deck to protect the live reception below

  • Pre-approved crane and MEWP positioning to comply with ground loading restrictions

  • Removal and replacement of the 300kg glass unit within a five-hour operational window

  • Full removal of plant and scaffold the same day to ensure complete reinstatement

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