Windows FAQ

Are all uPVC windows the same?

In short, no. Different companies may use varying qualities and strengths of uPVC frames. Some may use older designs that have a lower level of security. Remember that the energy efficiency rating of a window alone does not indicate quality, though this is an important element to consider. We install Energy Efficient B-rated uPVC windows that are insurance approved as a standard and made in a state-of-the-art manufacturing plant.

Do I need to replace the window frame if my glazing mists up?

If the window frame is in good condition, you can have just the glass replaced when the seal has failed. You could even upgrade your glazing unit to Grade-A glazing that saves you more on your energy bills.

How long will it take to install my new windows?

On average, it takes our engineers around 3 hours to fit one window. If you’re having all your windows replaced, we may book this in over two or three days. Our surveyor will be able to give you a better idea of timings at your free survey.

What maintenance will my new windows require?

Double and triple glazing should be cleaned with a soft cloth with water and washing-up liquid. When there's more dirt and grime than normal, we suggest a commercial window cleaning solution. Please remember to keep the solution away from the frame and wash away any residue with clean water.

Often, the most effective care methods for cleaning and extending the lifespan of a window frame are really very simple. Using a soft cloth with water and some washing up liquid is the easiest and best way to keep your frames clean.

Please do not use:

* Glass cleaner on frames
Any other cleaning agent
Caustic or ammonia-based cleaning agents
Scouring powder or other abrasive cleaners
Steel wool or scouring pads

Timber window frames will need treating every 1 or 2 years depending on the environmental conditions. South-facing windows may need treating more frequently than others due to the direction of the sun.

What types of windows do you fit?

We fit a wide variety of uPVC, aluminium, and timber windows. For further information, see our Windows page.

Which window frame material is best for me?

This depends on a number of factors, including your personal taste, the look of your home and your budget. Some properties (such as ones which are listed or located in a conservation area) will only be permitted to have timber windows. In fact, some listed buildings will require like-for-like window replacements, so it’s important to check with your local authority before making any changes to an old building. Aluminium and uPVC frames are both relatively maintenance-free, with aluminium suiting more modern properties. If you like the look of timber window frames but your budget doesn’t stretch to the real deal, then uPVC with a timber-effect finish may be the best solution for you. Take a look at your neighbourhood and consider how you want your property to look – you can also ask the opinion of our experienced surveyor during your free survey.

Why are there no window prices on your website?

We have not listed prices for our windows, as it’s hard to give a general idea of what it will cost due to the sheer amount of options available. We can make windows to almost any size or configuration, so we advise that you call us on 0345 145 0130 to arrange a free, no obligation survey of your property. We’ll then be able to prepare a comprehensive quote for you and go from there.

If you have a question we haven’t answered, please get in touch and we’ll be sure to help