What can you expect from Evander

To sup­port your cus­tomers’ needs and your claims teams, Evan­der has cre­at­ed a unique Hub approach which brings claims exper­tise to the front of the claim and then throughout. 

Insurer services by Evander

Our skilled and expe­ri­enced claims team man­age the claim from start to fin­ish, sup­port­ed by our bespoke oper­at­ing sys­tem and our direct­ly employed Evan­der engi­neers.

Evan­der’s Hub mod­el approach pro­vides total flex­i­bil­i­ty to be able to man­age FNOL or receive new instruc­tions via a full range of meth­ods includ­ing warm trans­fer. Sup­port­ed in the field through our direct­ly employed spe­cial­ist engi­neers, Evan­der has an unri­valled abil­i­ty to respond to emer­gency sit­u­a­tions, com­plete full rein­state­ment works as well as car­ry out while using the lat­est repair tech­niques to pro­vide a cost-effec­tive solution. 

We offer:

  • Ded­i­cat­ed client ser­vice cen­tre open 24 hours a day, 7 days a week, 365 days a year
  • UK wide cov­er­age includ­ing North­ern Ire­land, Chan­nel Islands and The Isle of Man sup­port­ed through 23 region­al branches
  • Val­i­da­tion and rein­state­ment: site val­i­da­tion, sur­veys and works com­plet­ed by expe­ri­enced direct­ly employed surveyors
  • Client and cus­tomer online por­tals, EDI tech­nol­o­gy links and SMS mes­sag­ing to keep clients up to date

Ser­vices include:

  • FNOL
  • 247 365 Emer­gency glaz­ing and locksmiths
  • Out of hours call handling
  • Claims man­age­ment and validation
  • Inte­grat­ed and ful­ly out­sourced cash settlement
  • No pol­i­cy cov­er and under excess solutions•
  • Glass repair and replacement
  • UPVC, wood and alu­mini­um frame repair and replacement
  • Inter­nal and exter­nal door
  • Garage door repair and replacement
  • Con­ser­va­to­ry roofs, pan­els and glass
  • Home Secu­ri­ty Sur­vey and advice
  • Com­mer­cial glaz­ing and large scale glaz­ing projects
Insurance service - Internal and external door

Con­tact us to learn more about our insur­er services.

Call us on 0345 145 0130.