Garage Door FAQ

  • Can my exist­ing frame be used for my new garage door?

In some cas­es, the frame that’s hold­ing in your cur­rent garage door can be reused, but this depends on a num­ber of fac­tors. We would not rec­om­mend re-using a tim­ber frame, as util­is­ing exist­ing drill holes can com­pro­mise the integri­ty of your new door, and we want to make sure we do an excel­lent job which is going to last.

Our engi­neer should be able to check this dur­ing your free sur­vey and advise accord­ing­ly. We would not be able to con­firm the use of an exist­ing frame with­out check­ing it in per­son first.

  • How quick­ly does a motorised garage door open?

The open­ing speed of an auto­mat­ed door varies depend­ing on the size/​weight of the door and how old the mech­a­nism is, but you can expect it to move at around 160mm (6inches) per second.

  • What if the garage door size I have sup­plied is wrong?

Garage doors are noto­ri­ous­ly com­pli­cat­ed when it comes to work­ing out the cor­rect mea­sure­ments, which is why we pro­vide a free sur­vey before con­firm­ing your order. If you have sup­plied us with the wrong mea­sure­ments this will be rec­ti­fied by the sur­vey­or and will not affect the time it takes to get your door fit­ted. It will, how­ev­er, be like­ly to change the price of your door. For more infor­ma­tion about how to mea­sure your garage door, please see our guide.

  • What is includ­ed in the price of my garage door?

The cost of your garage door includes:

  1. The garage door itself
  2. The inter­nal open­ing mechanism
  3. VAT
  4. Full instal­la­tion
  5. A basic black han­dle (except for Roller & Sec­tion­al doors)
  6. Roller doors only –The door motor and two remote handsets
  • Which garage door mate­r­i­al is best?

This depends on the look you want to cre­ate for your home, your bud­get and your opin­ions on main­te­nance. The pros and cons for each mate­r­i­al can be found in the mate­r­i­al guide, help­ing you to make an informed deci­sion. Often, it’s the open­ing mech­a­nism that dic­tates the mate­r­i­al of the door, as some door types may only be avail­able in one or two base mate­ri­als. You can find out more by look­ing at the Garage Door Mate­r­i­al Guide.

  • Which garage door open­ing mech­a­nism should I choose?

Each open­ing mech­a­nism has its ben­e­fits and depend­ing on the type of garage you have, one type may suit much bet­ter than anoth­er. Check out our guides to each open­ing style to see which one works best for your needs. Our knowl­edge­able staff are on call 247 and can help with this if you are still unsure.

  • Will my garage door require a lot of maintenance?

A tim­ber door will require reg­u­lar main­te­nance through­out its life­time, where­as steel, steel with a tim­ber effect and alu­mini­um doors require very lit­tle. See our guide to the dif­fer­ent door mate­ri­als to find out what you need to do to take care of your cho­sen door. Our expe­ri­enced engi­neers should also be able to advise you on the best way to care for your new garage door.


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