The FENSA scheme was set up in 2002 to ensure consumers could have confidence in the quality of work done when having double glazing, doors or roof lights installed within England and Wales. The rise of rogue builders prompted the Glass & Glazing Federation to set up the scheme, which has been hailed as ‘the most successful of all competent person schemes to date in the UK, across all industries.’
Evander is held to a code of conduct and our materials and workmanship are inspected regularly to ensure we are doing a good job. When you have work done by us, which is covered by the FENSA scheme, we’ll provide you with a certificate which shows you have complied with thermal performance and Building Regulations guidelines.
As a member of the Glass & Glazing Federation – the industry’s most established trade body – Evander have to pass a variety of requirements and tests to ensure that we pass the comprehensive and strict Code of Practice, which you can access for free on the GGF consumer site
In their own words, ‘By using a Glass & Glazing Federation (GGF) Member Company, you are dealing with the elite companies in the industry – established, trusted companies, working to the highest professional standards and installing high-quality products as well as guaranteeing you the unrivalled GGF Consumer protection.
We have achieved TrustMark status through FENSA (see above) for glazing and conservatory erecting. The standards that TrustMark set are very high. It’s a consumer-centric scheme, which gives you the opportunity to search the TrustMark website for approved traders (both whole companies and individuals) in your area.
In order to keep our TrustMark status, Evander has to prove that we’re not only employing a skilled and friendly workforce, but that we’re fully insured, that we have a good trading record and financial status, and that our customer care is second to none.
As a professional, nationwide company, we feel that it’s important to stay ahead of the curve. In order to ensure the great quality of our products and services, we feel it’s important to be accredited by a variety of industry competence schemes. Many of these are not compulsory, but we believe that the independent testing and high standards set by these outside influences are not only important to give our customers peace of mind, but are also important to keep Evander moving forwards.
In order to keep these qualifications up to date, many industry regulators continue to test us in a variety of areas, from window installation to customer data handling. This is often done at our expense and if we fail to meet the high standards required, we can be stripped of our certifications. In order to reassure our existing and potential customers that we’re fully competent and that we’re keeping up to date with rising standards, we have worked hard (and continue to work hard) to achieve these recognised accreditations and awards.