In this section we have FAQs and useful product guides; all aimed at helping you understand our products better. Whether you want to find out how to measure for your new garage door, or you want to find out about the benefits of a certain type of window frame, we’ve got all the information here – right at your fingertips. If you have any questions about our products and services and you’re unable to find the answers on our site, please feel free to get in touch at any time. You can call us on 0345 145 0130 or use our Contact Us form and we’ll get back to you as soon as possible.

Top FAQs

Are Evander right for me?

Though you can use any company, with Evander you get the assurance of a nationwide service that is approved, and used, by many of the major UK insurance companies. We can quickly reach you anywhere in the UK and will provide the highest quality locksmith, glazing and home improvement solutions through our highly trained engineers.

How do I book my free survey?

You can book a free survey by using our free survey form or calling us on 0345 145 0130. Once we have completed a survey of the works to be carried out, we can then offer you a comprehensive quote with no obligation.

What if I change my mind after the survey has been completed?

If you decide you don’t want us to proceed with the installation then please let us know as soon as possible. You will not be charged for the survey which has already taken place. If you have yet to have your survey, this will be cancelled. Please note that if you have already confirmed an order and you’ve paid your deposit, you will not get this back.

Will the survey cost me any money?

No. The survey is completely free and will remain so even if you change your mind. We do not charge a call out fee for any of our services and you won’t be pushed into completing your order if you decide you don’t want to go ahead.

Why do you need to survey before my product is fitted?

We will send one of our experienced surveyors to your home to get an idea of what you’d like, to discuss options with you, and to see whether any special measures need to be taken. We will also confirm correct measurements for your peace of mind.

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