Why Choose Us?
1. Leading UK Property Services Provider
As the preferred supplier to the majority of the top 20 household and commercial property insurers in the UK and through serving over 150,000 customers each year, we have the expertise and experience to meet a diverse range of needs including locks, glazing, window frames, doors and garage doors.
2. Realistic Response Times
With over 300 engineers supported by 20 strategically located branches across the UK, including Northern Ireland, we can respond to most emergency situations within a couple of hours. Unlike our competitors, we have specialised reactive engineers – not booked up in advance – who are on standby for emergency calls.
3. 24/7, 365 days
Our emergency engineers are available 24/7 all year round, so we are able to respond to your emergency whenever it happens. In addition to this, we also ensure that there is always someone available at our UK-based Service Centre to provide advice and to help answer any questions you may have.
4. No Call-Out Charge
We will not charge you a call out fee for an engineer to come to your home – we will only require payment for the goods and services provided to you once we are there. The full cost will be quoted to you before we begin, and you’re under no obligation to proceed.
5. CRB Checked Engineers
All of our locksmiths and glaziers are police checked for your safety. We are also TrustMark, FENSA, CHAS and Safe Contractor approved.
6. Insurance-Approved Locks
We only fit high quality, insurance-permitted locks which are British Standard approved. Additionally, any glazing installations are fitted to FENSA specifications, giving you reassurance that the work completed is to the highest standards.
7. 12 Month Guarantee
In addition to our specific product warranties, we also provide a minimum 12 month workmanship guarantee on all completed jobs. This ensures we provide a consistent, high quality service for all our customers.
8. Transparent Pricing
With emergency jobs, we will endeavour to provide an estimated price over the phone before our engineers inspect any damage. For booked home improvement work, we’ll ensure you get a full quote and will wait for your approval before starting work. There are no hidden extras as we do not charge a call out fee, nor do we charge for our time.
9. Decades of Experience
As we’re a large, nationwide company favoured by many home insurance companies, we’re used to repairing or replacing most types of locks, windows and doors every day. Our engineers have on average more than 10 years’ experience each, so no matter what your needs, it’s likely we’ll be able to help.
10. A Wide Choice of Products
Rather than just repairing and replacing locks and windows, Evander actually has a huge range of products and services to choose from. If you want to enhance the security of your home or simply make it more beautiful, we’ve got a everything from door canopies, BiFold doors, and bespoke windows, to garage doors, home security alarms, and innovative new security products.